Privacy Policy

Last updated: May 5, 2026

At Shop-Trendz, we are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Who We Are

Shop-Trendz is the data controller for your personal information. We operate the online store at shop-trendz.store, based in Croatia, EU.
Contact: ShopTrendzSupport@gmail.com

2. What Data We Collect

We collect the following personal data when you use our store:

• Identity data: name, email address
• Contact data: shipping address, phone number
• Transaction data: order details, payment information (processed securely via Shopify Payments)
• Technical data: IP address, browser type, cookies, and usage data

3. How We Use Your Data

We use your data to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our store and marketing (only with your consent)
• Comply with legal obligations

4. Cookies

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies.

5. Data Sharing

We do not sell your personal data. We may share it with trusted third parties only as necessary to operate our business, including:

• Shopify — our e-commerce platform
• Shipping carriers — to deliver your orders
• Payment processors — to handle transactions securely

6. Your Rights (GDPR)

As an EU resident, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with your national data protection authority

To exercise any of these rights, contact us at ShopTrendzSupport@gmail.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (typically up to 5 years for transaction records).

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. All payment data is encrypted via SSL.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review it periodically.

10. Contact Us

For any privacy-related questions or requests:
Email: ShopTrendzSupport@gmail.com